Head of Operations (Facilities) - Twentytwo.
There's a whole lot of different in Twentytwo. Set to become the first vertical business campus in Europe where people and ideas can thrive.
Twentytwo has been designed from the outset as a community for around 12,000 people and will be a major evolution of the traditional office. The building includes many unique and original elements that aim to make the office a human place to work, addressing its social, wellbeing, convenience and environmental responsibilities.
Twentytwo will have over 3 acres of communal space offering a diverse mix of facilities including a food court, gym, business club, wellness, cycling, innovation hub and flexible workspace.
The Head of Operations will be responsible for leading all operations (soft services and fabric maintenance) throughout Twentytwo; delivering via the very best service partners in the industry, world leading cleaning, front of house, bicycle store, security and fabric maintenance. The Head of Operations will provide strategic and operational direction to the senior management team, whilst contributing to the overall success of Twentytwo.
As well as having a demonstrable track record of leading Soft Services and all operational elements within a significant commercial environment, it is expected that the successful candidate will be able to manage large Service Charge budget, working with service partners in order to get the very best performance was the third-party contractors. It is vitally important that Twentytwo is at the forefront of operational and customer experience and the Head of Operations must be able to maintain personal knowledge in line with current standards and how to continue to achieve the very highest of operational services.
This is an outstanding opportunity to play a key role at an internationally unique and iconic building, pushing the boundaries of service and expectations to new heights.
The project is currently in the development, leasing and set-up phase, with completion due in Q3 2019.
For further information and a full candidate briefing document please contact Twentytwo’s recruitment partner, The Management Recruitment Group for further information at firstname.lastname@example.org.