London South Bank University (LSBU) is one of London's largest and oldest universities with over 23,000 students and 2,000 staff. Since 1892, the University has been providing vocationally-relevant, accredited and professionally recognised education. The University has a large and diverse Central London estate portfolio with over 20 buildings totalling 120,000m2 in size. LSBU has invested heavily in the development of the University estate over the last decade and has ambitious development plans.
As the Head of Residences, you will be responsible in leading the operational teams to deliver an impeccable and sincere service to create a first-class student experience. You will work to create a culture of student wellbeing and deliver an effective 24/7 service that will exceed expectation and embed continual change and innovation. Alongside day to day operational delivery, you will also play a pivotal role in driving their commercial summer business strategy.
Your background will be in operational management in a comparable environment (e.g. student residences, hospitality, hotelier etc.) and on a comparable scale. You will have extensive experience of leading and managing teams, with a proven track record of implementing change management, influencing senior management and delivering performance improvement. You will require a good understanding of the factors that influence the student experience and a high level of commercial acumen. Experience of budget management including setting and achieving financial and operational objectives a key aspect of the role.
For a confidential discussion and/or full job details please contact Michael Hewlett (Michael.Hewlett@mrgpeople.co.uk) or Charlotte MacGregor (Charlotte.MacGregor@mrgpeople.co.uk) of The Management Recruitment Group on 020 8892 0115.
The closing date for applications is Sunday 2nd December 2018.
The Management Recruitment Group has been exclusively retained for this campaign. All direct and third-party applications will be forwarded to them.