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Senior Operations Manager - The Heights

Competitive Salary

UK / West Midlands

Living Assets



Hannah Searle
07966 827 413

MRG’s Living Assets teamwork alongside residential developers, investors and management agents across Purpose Built Student Accommodation (PBSA) Higher Education and Build to Rent (BTR). They work either in long-term partnership or are fully retained by every client they work alongside, off


Job Description

REF: 16712
Posted: 01 March 2022
Closes: 06 May 2022

Senior Operations Manager - Birmingham

Student Roost are a provider of 24,000 student beds, across 20 university towns, spread across the UK. Their residents are at the heart of our business, and they want to be in tune with their needs and demands, to enable them to thrive, whilst at university.

They are big on their people too, providing welcoming work environments, interesting roles and a raft of opportunities. They are putting major efforts into building a brand and an organisation that people want to work for, and they are excited about continuing their already great work in the coming months.


The Heights is one of Student Roost flagship sites located in Birmingham, it offers fantastic facilities for students attending Aston University, Birmingham City University and the University of Birmingham. Students can utilise state of the art common space, garden bbq area and a 24-hour gym. There’s something for every kind of student and every kind of experience at The Heights.

Our Senior Operations Managers are the magic ingredient we use to deliver an exceptional customer experience; they put the customer centre-stage and make sure the rest of the business does so too. They strive for customer retention and recommendation.

The Senior Operations Manager leads a team in the day to day running of the property, driving the team to deliver an exceptional service; ensuring that our student experience is first class. You will lead the lead the site teams to ensure we fill our properties all year round, with customers who want to stay year after year, creating a vibrant community.

Person Specification

The successful candidate will possess a track record in leading operations across a comparable environment, ideally in student accommodation, hospitality or leisure. You will have excellent interpersonal and communication skills and strong commercial ability. The role will suit individuals with a high level of credibility, team leadership and the capability to deliver excellence.

To Apply

For a confidential discussion and/or full job details please contact our advisors Hannah Searle and/or Charlotte Turedi of The Management Recruitment Group at or 020 3962 9900.

Application is via CV and covering letter.