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Head of Business Operations and Support Services


UK / Greater London

Estates & Facilities Management / Real Estate, Asset & Property Management



Matthew Evans
020 3962 9900

Matthew leads MRG’s Real Estate Advisory and Project and Cost Management business units, working with a range of organisations in order to provide tailored recruitment solutions and aligned services. Having joined MRG in 2013 he has successfully grown both the Real Estate Adv


Job Description

REF: 15369
Posted: 28 February 2020
Closes: 20 March 2020

Head of Business Operations and Support Services

Central London

Salary – Competitive plus Bonus & Benefits

We are seeking a Head of Business Operations and Support Services to work with the senior leadership team of an iconic property development and asset management portfolio spanning Central London.

Reporting directly to the COO, the Head of Business Operations and Support Services will provide expertise, advice and guidance to the executive management team, ensuring that all policies and procedures are properly documented and evidenced. The successful candidate will manage relationships with a range internal stakeholders including; Finance, IT, Property Management and the Construction teams.

One of the key elements of this role will involve full leadership over all aspects of corporate and real estate insurance, ensuring cost effectiveness according to the market conditions. The role will also involve the documentation of policies and procedures, working with all teams to ensure they are evidenced and tracked across the company.

In order to be considered for this role you must be be educated to degree level and ideally have some form of recognised qualification and potentially have had exposure within a robust commercial property environment. You need to be highly articulate and good with numbers, with a disciplined approach to company secretarial and reporting accountabilities.

Key track record:

  • An understanding and acknowledgement for the quality of governance and a quality process. Must be able to demonstrate where processes have been implemented and developed.
  • Experience in managing complex IT Projects, dealing with a variety of external consultants and legal advisors.
  • Show credible experience in a complex, highly transactionally intensive business or a similar professional services environment.
  • Successfully delivered programmes in complex process documentation & data management, in demanding, fast moving environments.
  • Can demonstrate driving value and superior performance from a complex array of commercial and corporate insurance requirements.

This role would suit an individual with a background in a similar business; high profile but with an exceptionally small team where everyone is expected to participate to ensure the organisation remains successful. Someone who has operated within a private legal entity or the private property sector would be desired.

This is an exceptional opportunity to work for an iconic business with landmark portfolio across London.

For further information please contact Matthew Evans at The Management Recruitment Group –