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Head of Events, Hospitality & Business Services


UK / Greater London

Estates & Facilities Management



Hayley Mintern
020 8892 0115

Hayley is a Business Director at Management Recruitment Group  and joined in 2015. She is responsible for our Education Commercial Services Division based in our Twickenham Office.  After spending six years at the Rugby Football Union within education development, delivering a


Job Description

REF: 14919
Posted: 05 September 2019
Closes: 22 September 2019

London Metropolitan University is seeking to recruit a Head of Events, Hospitality & Business Services to take up a key leadership role within the Estates Team.

London Metropolitan University is a striving and ambitious institution committed to transforming the lives of its students through excellent education. We are committed to making education available to people from all walks of life, creating and advancing social justice, social mobility and access to opportunity and professions. Our graduates benefit personally, but also contribute to society, culture, public services and the economy in all areas of London, the UK and around the world.

Reporting to the Director of Estates, the Head of Events, Hospitality & Business Services is responsible for the strategic and operational leadership of commercial activity and associated income generation across the London Met estate portfolio and leading the delivery of high-quality, financially viable and customer focused commercial services spanning the areas of catering, conferencing & events and sport. This is a senior influential role that will ensure that students, staff and visitors of London Met enjoy a high-quality customer-focused experience from hospitality services and that the function delivers a positive financial contribution to the University.

We are seeking an individual with demonstrable experience of leading customer-focused commercial and hospitality services across a dynamic and diverse portfolio. You will have extensive experience of leading and managing teams, with a proven track record of implementing transformation to deliver performance improvement. A high level of commercial acumen is vital, with budget management including setting and achieving financial targets being a key aspect of the role.

This role provides the opportunity for an ambitious commercial leader to develop an industry-leading, customer-focused portfolio of hospitality and business services within an ambitious and aspirational organisation. The Candidate Brief can be viewed at

To arrange a confidential briefing discussion to learn more please contact our retained search advisor Hayley Mintern ( at The Management Recruitment Group on 020 8892 0115.

Closing date for applications is 22nd September 2019.

Final interviews will be held on during w/c 21st October 2019.

LMU – Head of Events, Hospitality & Business Services