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Director of Campus Infrastructure and Operations


UK / Greater London

Estates & Facilities Management



Ben Duffill
020 3962 9900

Specialising solely in recruitment management consultancy at middle to senior and executive management level, Ben has successfully planned and executed recruitment campaigns across the higher education, scientific research, local and central government, NHS, public landmark attractions,


Job Description

REF: 16075
Posted: 27 May 2021
Closes: 14 June 2021

UCL is seeking to appoint to the crucial leadership appointment of Director of Campus Infrastructure and Operations to play a key role in the development and realisation of UCL’s Campus Experience and Infrastructure strategy.

UCL is one of the world’s leading multi-disciplinary universities. We operate in a global context and are committed to excellence, innovation and the promotion of global understanding in all our activities: research, teaching, learning, enterprise and community engagement.

UCL’s estate is unique, rich in history, at the heart of London and diverse in use. Our 270 buildings are predominately located in Bloomsbury in Central London but with a number of specialist satellite sites beyond that. The scale, variety and complexity of the estate is unparalleled within the sector. To support the delivery of UCL’s 20-year strategy, UCL2034, we have embarked on a £1.25bn capital investment programme to develop a truly inspiring estate for our students, staff, visitors and partners. This includes the development of UCL East, our new campus at the Queen Elizabeth Olympic Park, which will offer world class research, teaching and living accommodation within the largest cultural and educational development in Europe.

As we continue to invest in our estate and campus environment we are transforming our Campus Experience and Infrastructure department, with a specific mission to provide the best possible Campus Experience for our students, staff, visitors and partners. The Director of Campus Infrastructure and Operations will play a key role in delivering the Campus Experience and Infrastructure strategy, with a specific remit for leading operational provision across the estate, ensuring best-in-class service provision, technical assurance and value for money.

We are seeking an exceptional leader with a proven track record of initiating transformational change resulting in demonstratable advancement and improvement in operational estates delivery and user experience across a large-scale, diverse, high-footfall property and facilities portfolio. The role calls for an individual with excellent interpersonal and communication skills, and that demonstrates a genuine enthusiasm and passion for UCL’s Vision and Mission, with the ability to translate this into the delivery of world-class Campus Experience.

The candidate brochure can be viewed at

To arrange a confidential briefing discussion please contact our retained advisors Ben Duffill ( or Michael Hewlett ( at The Management Recruitment Group on 020 3962 9900. Applications should consist of a CV and Covering Letter and should be sent to

The closing date for interviews is 14th June 2021. Interviews will take place on 5th July 2021.

UCL aims to acknowledge, understand, and tackle structural inequities and unjust social power imbalances that affect our communities across the institution. For this recruitment campaign we particularly welcome female applicants and those from an ethnic minority, as they are under-represented within UCL at this level.

UCL - Director of Campus Infrastructure and Operations