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Centre Manager – Grosvenor Centre, Northampton


UK / Greater London

Estates & Facilities Management



Stephanie Howe
020 3962 9900

Stephanie has led the MRG Public Sector Property function since 2019 having previously worked in MRG’s Real Estate Advisory Team from 2015 to 2019.  During her early career at MRG, Stephanie worked with a number of industry leading advisors, property companies, institutional investors


Job Description

REF: 13637
Posted: 15 May 2018
Closes: 31 July 2018

Centre Manager – Grosvenor Centre, Northampton

Having opened in 1976, The Grosvenor Centre is one of the premier retail destinations within Northampton and the surrounding area. With an unrivalled selection of over 50 stores, The Grosvenor is a prime retail asset offering convenience and choice for its customers, having undergone significant refurbishment and improvement in recent years.

As part of its long term investment strategy, the Landlord is committed to ensuring that the Centre is one of the best retail centres in the Midlands and at the heart of the Northamptonshire community.

A Centre Manager is required to provide strategic leadership, business and operational management for the Centre and to ultimately improve the trading potential of the Centre. The successful candidate will be responsible for advancing and contributing to the development of the operational asset management strategy for the Centre. In line with the business objectives of the Landlord, the appointed will play the central role in the delivery of high and efficient standards of onsite management and care, in maintaining The Grosvenor position in the locality as a best in class, desirable, safe and progressive environment for retailers to trade in and customers to shop, visit and work in.

The appointee will be responsible for the continued improvement of the quality of the retail environment at The Grosvenor. They will ultimately lead, develop and inspire the Centre Management team to deliver a service which is in line with the Landlords expectations and strategy.

The ability to build and maintain strong relationships within the retail industry, local community and business groups and acting as The Grosvenor Centre’s ultimate ambassador will be key to the further development of the scheme.

In addition to the overall leadership and operational management of the scheme, the Centre Manager will be responsible for;

• Marketing – ensure that the strategy is delivered in line with the Landlord’s plan.

• All financial management, retailer benchmarking/reporting and turnover of the Centre.

• Work with the Centre management team to oversee the delivery of significant project works.

• Drive additional income generation via commercialisation across the site.

• Overall responsibility for Health and Safety and Environmental Management.

This is an outstanding opportunity for a proven Centre Manager or retail professional to run a notable and progressive scheme. The Landlord is committed to continually improving the Centre, working with retailers to achieve the very best possible results, creating a destination which is an enjoyable environment for the tenants, customers and centre management team.

The role offers a highly competitive salary, a range of corporate benefits and the support and buy in of both the highly successful managing agent and renown institutional landlord.

For further information or to request a candidate briefing pack please contact Stephanie Howe at the Management Recruitment Group on 07932717431 or

The closing date for applications is Wednesday 30th May 2018.

Grosvenor Centre - Centre Manager