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Accommodation Manager (House Manager)

£28,574 - £33,487

UK / Greater London

Estates & Facilities Management

Permanent

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MANAGING THIS POSITION

Charlotte Turedi
020 8892 0115

Graduating in 2012, Charlotte worked in retail management for 3 years and spent a further 2 years working in sales before moving to London to pursue a career in property recruitment. Starting her career with an international company in 2015, she has worked with a number of public and pr

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Job Description

REF: 14368
Posted: 15 February 2019
Closes: 06 March 2019

About Us

University College London (UCL) is a globally recognised Institution and one of the UK’s most successful Universities with over 12,000 staff and 38,000 students. The activities of UCL have expanded as a result of a number of mergers and academic and funding opportunities.

Their estate comprises of over 250 buildings valued in excess of £2bn including more than 4 million square feet of academic teaching space and c.6000 units of student accommodation. UCL is embarking on a 10 year Capital Programme which will see capital investment over the period amounting to around £1.2bn and including the development of a New University Quarter (UCL East) at the Queen Elizabeth Olympic Park.

Overview

The Accommodation Manager will be responsible for managing and operating our halls of residence, ensuring an exceptional customer service is delivered at all times.

You will be responsible for every aspect of the building, including overseeing the facilities and maintenance, ensuring health and safety compliance, housekeeping, reception services and room allocations, while working closely with the relevant departments in relation to student welfare and wellbeing. On top of managing the property, you will oversee the wardens, providing support and guidance, and manage any external contractors onsite.

You will champion best in class delivery and our ambition to be the leading provider of student accommodation within higher education.

Person Specification

The successful candidate will have demonstrable operational experience a consumer led environment (student accommodation, hospitality, hotels, apartments etc.) and on a comparable scale. You will have excellent interpersonal and communication skills. The role will suit individuals with a high level of credibility, team and contractor management skills, and the capability to deliver excellence.

To Apply

For a confidential discussion and/or full job details please contact our advisor Charlotte MacGregor (Charlotte.MacGregor@mrgpeople.co.uk) of The Management Recruitment Group on 020 8892 0115.

Application is via CV and covering letter.

The competitive benefits package includes 27 days annual leave + 6 closure days (over Easter and Christmas) + bank holidays. The USS pension scheme has employer contributions of 18%. Details of the benefits of working at UCL can be found at http://ucl.ac.uk/hr/benefits/employee_benefits.php.

We particularly welcome female applicants and those from an ethnic minority, as they are under-represented within UCL at these levels.