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Operations Manager - Belfast

Competitive

UK / West Midlands

Estates & Facilities Management

Permanent

TALK TO THE EXPERT
MANAGING THIS POSITION

Hayley Mintern
020 3962 9900

Hayley is a Business Director at Management Recruitment Group  and joined in 2015. She is responsible for our Education Commercial Services Division based in our London Office. After spending six years at the Rugby Football Union within education development, delivering a numb

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Job Description

REF: 15476
Posted: 28 May 2020
Closes: 26 June 2020

Operations Manager – Little Patricks Street

Student Roost is an owner and operator of purpose-built student accommodation across the UK. Having launched just over two years ago they have created a portfolio of over 20,000 beds with ambitious plans for the future. That makes it a really exciting time to join.

We’re made up of really good people and are a business who will endeavour, always, to do the right thing, in the right way – truly putting students’ experience, welfare and safety at the top of our agenda.

We are excited to be launching our newest Roost Little Patrick’s Street in Belfast offering a mixture of studio and ensuite apartments. With high end communal spaces, an onsite gym and cinema this site is going be the place to be in the next academic year.

Overview

Our Operations Managers are the magic ingredient we use to deliver an exceptional customer experience; they put the customer centre-stage and make sure the rest of the business does so too. They strive for customer retention and recommendation. You will be involved from the mobilisation of the building, recruiting the team to welcoming our first resident.

You will lead the day to day running of properties, driving the performance of the team, through actionable KPIs and defining and monitoring the customer services, to ensure that our student experience is first class. You will take responsibility for ensuring we fill our properties all year round, with customers who want to stay year after year, creating a vibrant community.

Person Specification

The successful candidate will possess a track record in managing the operations across a comparable environment, ideally in student accommodation, hospitality or leisure. You will have excellent interpersonal and communication skills and strong commercial ability. The role will suit individuals with a high level of credibility, team leadership and the capability to deliver excellence.

To Apply

For a confidential discussion and/or full job details please contact our advisor or Hayley Mintern (hayley.mintern@mrgpeople.co.uk) of The Management Recruitment Group on 020 3962 9900.

Application is via CV and covering letter.

Operations Manager