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Operations Manager

Competitive

International

Estates & Facilities Management

Permanent

TALK TO THE EXPERT
MANAGING THIS POSITION

Hayley Mintern
020 3962 9900

Hayley is a Business Director at Management Recruitment Group  and joined in 2015. She is responsible for our Education Commercial Services Division based in our London Office. After spending six years at the Rugby Football Union within education development, delivering a numb

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Job Description

REF: 15812
Posted: 28 January 2021
Closes: 14 February 2021

Campus Living Villages known throughout the sector as “CLV”, are a global provider of on-campus accommodation. We have operated in the UK market since 2008 and now work operate 11,000 rooms across 22 university cities.

Our buildings operate in partnership with a university, working together to deliver vibrant, engaging and supporting accommodation. All involved in operational delivery have, in effect, two clients, being the host university and the students themselves.

Our new partnership with the University of Durham covers two separate and distinct Colleges, John Snow College and South College. Each College provides a sense of community and belonging with students from across the globe.

The Operations Manager will lead across the two Colleges, ensuring the delivery of efficient and effective operational services. This role is fundamental to setting and delivering the highest possible standards of service to the students, through the management of the in-house delivery team.

The post holder will be a key liaison between CLV and the University of Durham, ensuring a world class student experience is delivered.

The ideal candidate will have worked at a senior level within student accommodation, higher education facilities or hospitality management and have experience in setting the highest possible standards of delivery, managing both directly employed teams alongside specialist contracts. You will be a strong leader with a proven track record of creating a culture of excellence within a 5-star environment; ideally with a background in delivering contractual output led KPIs.

How to apply

For further information or a confidential discussion please contact our advisors James Gregory (james.gregory@mrgpeople.co.uk) or Hayley Mintern (hayley.mintern@mrgpeople.co.uk) at The Management Recruitment Group. The Management Recruitment Group (MRG) has been exclusively retained for this appointment. All direct and third-party applications will be forwarded to MRG.

We are an equal opportunities employer and welcome applications from all sections of the community.

Closing date for applications is Sunday 14th February 2021.

Campus Living - Operations Manager