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Head of Accommodation Services

£39,614 - £49,553

UK / West Midlands

Estates & Facilities Management



Hayley Mintern
020 3962 9900

Hayley is a Business Director at Management Recruitment Group  and joined in 2015. She is responsible for our Education Commercial Services Division based in our London Office. After spending six years at the Rugby Football Union within education development, delivering a numb


Job Description

REF: 15501
Posted: 10 July 2020
Closes: 02 August 2020

The University of Lincoln prides itself on the quality of its teaching, which is reflected in our Gold award in the national Teaching Excellence Framework. We are also ranked in the top 20 universities in the UK in the Guardian University Guide 2020.

Students are at the heart of everything we do at Lincoln, from our award-winning teaching to our great industry links and outstanding student experience.

The student residential experience was recognised in 2015 as a critical element of student life at the University of Lincoln and the University embarked on a transformational change programme, moving from 1000 directly controlled Purpose Built Student Accommodation bed spaces to 2700 currently, with construction ongoing to increase beds to 4400+ by 2022.

We are looking to appoint a Head of Accommodation Services a key asset to the University, supporting student recruitment, adding to the student and customer experience and generating revenue and surplus

You will lead and develop the Student Accommodation Services team to manage marketing, front of house including receptions and room allocations, communications with residents and commercial activities including conferencing outside of term time. This role will look at driving innovation and best practice to deliver a high-quality, sector leading service.

You will have exceptional management skills together with a proven track record of innovative leadership in the hospitality or student accommodation sectors. You will have strong communication and the interpersonal skills necessary to build effective working relationships. Demonstrable success in creating a culture of exceptional service and commercial delivery is essential. You will demonstrate a genuine commitment towards continual service improvement and devising innovative solutions, focused around the customer experience. You will possess strong organisational, analytical and problem-solving skills and can work pro-actively, using a high level of initiative.

The Candidate Brochure can be viewed at:

For a briefing discussion please contact our retained advisor Hayley Mintern ( on 0203 962 9900 at The Management Recruitment Group. Applications should consist of a CV and covering letter and should be sent to

University of Lincoln - Head of Accommodation Services