Area Senior Customer Care Manager - East Anglia

£65,000 - £75,000

UK / East Anglia

Construction, House Building & Development

Permanent

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Dominic Monaghan
020 3962 9900

Dominic joined MRG in 2010 and has risen from Senior Consultant to Associate Director. He specialises in Residential Development across Kent, East Anglia, London and the Northern Home Counties and is based at the City office in Monument. He started his career in recruitment in 2005

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Job Description

REF: 13678
Posted: 29 May 2018
Closes: 30 June 2018

An award winning, privately owned Residential Development business requires a Senior Customer Care Manager to cover its sites across Essex, Suffolk, Cambridgeshire and Hertfordshire.

With previous Customer Care Management experience, you will manage both supply chain and directly employed Maintenance Operatives and Coordinators, to ensure daily and 12 month defects are dealt with timely and efficiently. You will provide technical support to coordinator allocating work, whilst managing departmental costs and procedures.

Key requirements:

  • Previous residential customer care experience
  • A proven technical knowledge of house building
  • Clear understanding of NHBC standards and requirements
  • Excellent oral and written communication skills
  • Good knowledge of construction Health and Safety
  • Budget and cost management experience
  • Good leadership skills

On offer is an attractive basic salary of between £65.000 - £75,000 per annum, executive company car, pension, healthcare, fuel card and performance related bonus along with generous holiday entitlement.

Apply for this position below or alternatively for further information please contact Dominic Monaghan on 020 3962 9900 or email dominic.monaghan@mrgpeople.co.uk

If you are seeking a career move but this position is not right for you please browse the other vacancies on our website. We are specialists in Residential Recruitment and have a range of posts available. We also welcome speculative applications.