Operations Director & Facilities Management (Head of 40 Leadenhall)

Are you an experienced Operations Director/Estates Director, with the right skillset to manage a premium, iconic London asset?

MRG is working exclusively with JLL, who are curating and driving the vision behind London’s new 170-metre project, 40 Leadenhall. Also known as Gotham City, this 900,000 sq ft neighbourhood is set to make a dramatic impact on London’s skyline. Due to PC in 2023, 40 Leadenhall is a bold, unique building which will is set to become a landmark in the City of London.

JLL are seeking a Head of 40 Leadenhall (General Manager) who will be responsible for the vision and brand of the property, as well as managing overall performance of service delivery for its customers and optimising these customer relationships. The successful candidate will assume overall responsibility for the management of all service matters within the property and will act as the lead client representative with all internal and external stakeholder interfaces. They will also play a key role in the development of strategies, which will continuously advance the performance of the site team. 

This is a truly exciting opportunity for a General Manager/Estates Director to take overarching responsibility of this premium City asset.

To be the successful candidate:

  • You must be an outstanding leader, capable of getting the most out of multi-disciplinary teams comprising of property managers, facilities managers, client accountants, and the various teams who support 40 Leadenhall’s high standard of service delivery.
  • Your approach must consider technical innovation, sustainability and encompass a customer focus, ensuring that tenants are taken care of at all times.
  • You’ll also possess a high level of financial aptitude, being able to lead the team to develop effective and accurate asset plans, service charge budgets and financial reports. You be able to identify opportunities to add value to the assets, working collaboratively with the client.


Person specification:


  • We’re looking for a candidate with at least ten years’ experience in property/operational/facilities management, within a customer focussed environment. You must have proven expertise in commercial real estate asset management, landlord and tenant, leasing, and property management.
  • You must have exceptional professional integrity, meaning that you are conscientious, detail oriented and systematic. Your approach to business and reporting should enable you to drive the team and the 40 Leadenhall values throughout the asset.


If you would like to find out more about this opportunity, or request a full job description, please get in touch with 40 Leadenhall’s Recruitment Partner, The Management Recruitment Group.

Matthew Evans


m: 07854 865017 | t: 020 3962 9900

Emilia Fasano


m: 07851259868 | t: 020 3962 9900


JLL and MRG are committed to creating a diverse and inclusive workplace. Promoting equality of opportunity for all, through diversity, giving everyone the chance to achieve their potential, free from prejudice and discrimination. To that end, all shortlists will be presented anonymously with no references to nationality, age, or gender. We particularly welcome applications from minority candidates as they are underrepresented within the industry at this level.

Application closing date is Sunday, 10th July.


Apply now

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