University College London (UCL) is a globally recognised Institution and one of the UK’s most successful Universities with over 12,000 staff and 38,000 students. The activities of UCL have expanded as a result of a number of mergers and academic and funding opportunities.
Their estate comprises of over 250 buildings valued in excess of £2bn including more than 4 million square feet of academic teaching space and c.6000 units of student accommodation. UCL is embarking on a 10 year Capital Programme which will see capital investment over the period amounting to around £1.2bn and including the development of a New University Quarter (UCL East) at the Queen Elizabeth Olympic Park.
The Accommodation Manager will be responsible for managing and operating our halls of residence, leading and motivating the site teams to ensure an exceptional customer service is delivered.
You will be responsible for every aspect of the building, including overseeing the facilities and maintenance, ensuring health and safety compliance, staff training and management, housekeeping, reception services and room allocations, while working closely with the relevant departments in relation to student welfare and wellbeing.
You will champion best in class delivery and our ambition to be the leading provider of student accommodation within higher education.
The successful candidate will have demonstrable experience in leading an operational team in a consumer led environment (student accommodation, hospitality, hotels, apartments etc.) and on a comparable scale. You will have excellent interpersonal and communication skills. The role will suit individuals with a high level of credibility, team leadership and the capability to deliver excellence.
For a confidential discussion and/or full job details please contact our advisors Charlotte MacGregor (Charlotte.MacGregor@mrgpeople.co.uk) of The Management Recruitment Group on 020 8892 0115.
Application is via CV and covering letter.
The competitive benefits package includes 27 days annual leave + 6 closure days (over Easter and Christmas) + bank holidays. The USS pension scheme has employer contributions of 18%. Details of the benefits of working at UCL can be found at http://ucl.ac.uk/hr/benefits/employee_benefits.php.
We particularly welcome female applicants and those from an ethnic minority, as they are under-represented within UCL at these levels.