Centre Manager – Grosvenor Centre, Northampton
Having opened in 1976, The Grosvenor Centre is one of the premier retail destinations within Northampton and the surrounding area. With an unrivalled selection of over 50 stores, The Grosvenor is a prime retail asset offering convenience and choice for its customers, having undergone significant refurbishment and improvement in recent years.
As part of its long term investment strategy, the Landlord is committed to ensuring that the Centre is one of the best retail centres in the Midlands and at the heart of the Northamptonshire community.
A Centre Manager is required to provide strategic leadership, business and operational management for the Centre and to ultimately improve the trading potential of the Centre. The successful candidate will be responsible for advancing and contributing to the development of the operational asset management strategy for the Centre. In line with the business objectives of the Landlord, the appointed will play the central role in the delivery of high and efficient standards of onsite management and care, in maintaining The Grosvenor position in the locality as a best in class, desirable, safe and progressive environment for retailers to trade in and customers to shop, visit and work in.
The appointee will be responsible for the continued improvement of the quality of the retail environment at The Grosvenor. They will ultimately lead, develop and inspire the Centre Management team to deliver a service which is in line with the Landlords expectations and strategy.
The ability to build and maintain strong relationships within the retail industry, local community and business groups and acting as The Grosvenor Centre’s ultimate ambassador will be key to the further development of the scheme.
In addition to the overall leadership and operational management of the scheme, the Centre Manager will be responsible for;
• Marketing – ensure that the strategy is delivered in line with the Landlord’s plan.
• All financial management, retailer benchmarking/reporting and turnover of the Centre.
• Work with the Centre management team to oversee the delivery of significant project works.
• Drive additional income generation via commercialisation across the site.
• Overall responsibility for Health and Safety and Environmental Management.
This is an outstanding opportunity for a proven Centre Manager or retail professional to run a notable and progressive scheme. The Landlord is committed to continually improving the Centre, working with retailers to achieve the very best possible results, creating a destination which is an enjoyable environment for the tenants, customers and centre management team.
The role offers a highly competitive salary, a range of corporate benefits and the support and buy in of both the highly successful managing agent and renown institutional landlord.
For further information or to request a candidate briefing pack please contact Stephanie Howe at the Management Recruitment Group on 07932717431 or firstname.lastname@example.org.
The closing date for applications is Wednesday 30th May 2018.
Join an industry leading team focused on providing a world class student experience.
University Partnerships Programme (UPP) is the leading provider of on-campus student accommodation infrastructure and support services in the UK. We have more than 35,000 rooms under management or in construction through long-term partnerships with 16 leading UK universities.
With over 800 employees, we work to deliver the very best student experiences, together with great universities. Our range of services includes; funding, design, build and operation of student accommodation.
Having invested over £2 billion to date, we intend to invest another £1 billion delivering great services, in long term partnerships with outstanding universities.
The central region covers nearly 8,000 rooms with an annual operating budget of £9 million. This region has a range of well-established partnerships with Loughborough University where we provide hard FM services, Nottingham Trent University and the University of Nottingham, Broadgate Park, where we provide total facilities management.
The Regional Director will work closely with the UK Operations Director, and take responsibility for the regional team of c.250 providing FM services. You will be the key interface for our partnerships, liaising with key stakeholders and clients. This is a pivotal leadership role and will play a fundamental part in driving service delivery in line with our contractual obligations and company targets forward, whilst enhancing the student experience.
You will have a proven track record in a senior leadership role delivering total facilities management, ideally in a complex, customer facing environment. The successful candidate will provide a ‘best in class’ service across a large, varied and geographically disparate portfolio, implementing a culture of exceptional delivery.
To arrange a confidential discussion and to request the full briefing particulars, please contact Michael Hewlett (email@example.com) or Charlotte MacGregor (firstname.lastname@example.org) or on 020 8892 0115.
Closing date for applications is Sunday 3rd June 2018
The University of London is a federal University which consists of 27 of the world’s leading Colleges and specialist Research Institutes. Together, they make the University of London one of the oldest, largest and most diverse universities in the UK. When studying with the University, a student belongs to a particular member Institution as well as the University of London itself. Between the Member Institutions, the University has over 120,000 students studying over 3,700 courses. Not all students are located in London; some study at the University of London Institute in Paris and over 50,000 students study in over 180 countries on the University of London International Programmes.
The University owns a significant property portfolio located primarily in Bloomsbury which is renowned as one the world’s most prestigious academic campuses. The University’s Property and Facilities Management Department works to ensure that the estate is utilised efficiently and effectively.
Reporting to the Director of Property & Facilities Management, the Head of Estates Operations is a key leadership position responsible for defining and executing the hard and soft services management strategy. You will develop key strategies to ensure effective technical and financial management and creating a culture of service excellence. This an autonomous post that will ensure successful and compliant delivery of all FM services through our facilities and operational contracts and consultant frameworks.
The successful candidate will possess a proven track record in the management of a wide range of contracted services. You will be adept in the regular review of performance and contracts enduring value for money in addition to efficient operational delivery. The role will suit professionals with persuasive communication skills who enjoy developing collaborative partnerships with internal stakeholders.
For a confidential discussion and/or the full job description, please contact Michael Hewlett on email@example.com at The Management Recruitment Group. Applications should consist of a CV and covering letter and should be sent to firstname.lastname@example.org
Closing date for applications is Sunday 20th May at 5pm
The University of London is one of the oldest and largest universities in the UK – and the most diverse. Established by Royal Charter in 1836, the University is recognised globally as a world leader in Higher Education. We are a federal institution consisting of 18 self-governing Colleges of outstanding reputation and a number of acclaimed central academic bodies. The University of London offers almost every subject covered in any University curriculum, delivering huge flexibility and choice to its students.
The University of Property and Facilities Management Department delivers maintenance helpdesk, security, cleaning, portering, receipt and delivery, energy, environmental, sustainability, garden, landscaping, capital and project services across their campus consisting of c.40 buildings mainly based within the Bloomsbury area.
The Technical Services Manager will report to the Head of Estates Operations and work with the P&FM Team, all internal & external heads of departments to deliver and manage the Business Plan & Strategy across all building services. You will provide the client monitoring role on all M&E and fabric across all aspects of planned and reactive maintenance ensuring the success of the outsourced service provider.
To be successful in this post, you must possess substantial project and contract management experience in a complex technical environment and be qualified in an M&E discipline to HND level. The post will suit individuals with a proven track record in a similar diverse and complex multi-site portfolio.
For a confidential discussion and/or the full job description, please contact Michael Hewlett or Robbie Hodder at The Management Recruitment Group. Applications should consist of a CV and covering letter and should be sent to email@example.com or firstname.lastname@example.org
Closing date for applications is Sunday 20th May at 5pm.
Health Education England (HEE) ensures that the workforce has the right skills, behaviors and training, and is available in the right numbers, to support the delivery of excellent healthcare and drive improvements through supporting healthcare providers and clinicians to take greater responsibility for planning and commissioning education and training.
Health Education England is seeking to make a key appointment to the post of Head of Venues and Events to build on the success of their purpose built training, events and education centre. Reporting to the Head of Business Management, you will lead the events and venue team to ensure best in class service provision and high quality venue. Working closely with the senior leadership teams and key external stakeholders you will drive forward and manage the training and events programme to ensure it meets the needs of the business through internal or external venue management. This role offers a unique opportunity to work at a strategic and influential level and is integral to the continued success of HEE.
The successful candidate will have a proven track record in developing a unique event offering with an emphasis on professional development and recruitment services. You will have experience of working at a senior management level with the ability to forge long term relationships with internal and external stakeholders and will be able to demonstrate strong operational skills with a track record of delivering an in house venues function.
For a confidential discussion and/or a full job description, please contact Hayley Mintern (email@example.com) at The Management Recruitment Group on 0208 892 0115. Applications should consist of a CV and covering letter and should be sent to firstname.lastname@example.org
University Partnerships Programme (UPP) is seeking to make the appointment to the role of FM Estimator to support its growth plans.
UPP is the leading provider of on-campus student accommodation infrastructure and support services in the UK. We have more than 35,000 rooms under management or in construction through long-term partnerships with 16 leading UK universities. With over 800 employees, we work to deliver the very best student experiences, together with great universities. Our range of services includes; funding, design, build and operation university estates and infrastructure. Having invested over £2billion to date, we intend to invest another £1billion delivering great services, in long term partnership with outstanding universities.
UPP Residential Services Limited (URSL) is responsible for UPP’s provision of specialist facilities management services, ensuring the day to day delivery of high quality services to the students of our university partners. URSL is seeking to make the appointment to the role of FM Estimator to join its highly successful and growing team.
The FM Estimator will work with the URSL Bid Director, Bid Manager and other FM Estimator to devise, implement and deliver the business plan (growth) for the URSL business. You will assist the Bid Director in meeting the five year business plan by successfully converting the pipeline of new tender opportunities and generating new business opportunities with prospective clients.
We are seeking an individual with proven experience of estimating costs for winning facilities management bids, and in particular with experience of hard services FM. You will have proven analytical skills, a high appreciation of detail and data, and excellent knowledge and capability of IT systems (excel etc) related to estimating.
We are seeking a team player with excellent interpersonal and communication skills, as a key aspect of the role is the capability to work successfully with a diverse range of internal and external stakeholders.
For a confidential discussion and the full briefing particulars please contact our retained advisors Hayley Wood (email@example.com) and Nick Coppard (firstname.lastname@example.org) at The Management Recruitment Group (MRG) on 0207 959 2368. Applications should consist of a CV and covering letter and should be sent to email@example.com and firstname.lastname@example.org. All direct and third party applications will be forwarded to MRG.
Closing date for applications: 18 May 2018.
The UK operator of a highly notable international investor seeks to appoint an Associate Director/Senior Surveyor to play a key role in the property management and mobilisation of its truly unique Central London.
Operating exclusively to manage the renowned portfolio, the firm manage a handful of premium assets across the Capital. The wider portfolio includes London’s most notable skyscraper, first class commercial office assets, super prime residential and PRS schemes attracting tenants on a global scale.
The Associate Director/Senior Surveyor will be responsible for two large multi-tenanted assets based in the West End. One asset offers a mixed use provision including commercial, retail and super prime residential, with the other providing purely Grade A office accommodation.
The appointed Surveyor will be wholly responsible for both assets supported by a dedicated on site team to develop and maintain excellent occupier relationship management. This is done by offer exceptional levels of customer care and in turn minimising disputes and ensuring timely payments.
The appointed will work with tenants ahead of occupation in order to mobilise the asset and ensure a smooth landing ahead of and through to arrival.
Attracting some of the world’s most notable clientele, the appointed must be comfortable liaising and dealing with highly prestigious organisations in a demanding yet rewarding environment. Service levels expected are of the highest quality and would be comparable to the best 5* hotels.
Ideally you will have gained experience working within the Central London office property management market and possess an inherit approach to exceptional customer service. The successful candidate will be RICS accredited.
Offering exposure to an unrivalled Central London portfolio, significant bonus opportunity and competitive salary.
For more information or to request a candidate briefing document please contact email@example.com or 07932717431.
The Management Recruitment Group are exclusively mandated and will be handling all applications.
The University of London is a federal University which consists of 27 of the world’s leading Colleges and specialist Research Institutes. Together, they make the University of London one of the oldest, largest and most diverse universities in the UK. When studying with the University, a student belongs to a particular member Institution as well as the University of London itself.
Between the Member Institutions, the University has over 120,000 students studying over 3,700 courses. Not all students are located in London; some study at the University of London Institute in Paris and over 50,000 students study in over 180 countries on the University of London International Programmes. The University owns a significant property portfolio located primarily in Bloomsbury which is renowned as one the world’s most prestigious academic campuses.
Reporting to the Director of Property & Facilities Management, the Head of Hospitality and Conferencing Services will develop a conferencing and events strategy to drive forward and develop a range of additional income generating activities. You will lead the strategic plan to manage the event and conferencing programme ensuring a balance in academic and commercial activities. This role offers a unique opportunity to work at a strategic and influential level and is integral to the continued success of the University.
The successful candidate will have a proven track record in developing a unique event offering brand and service design, producing and delivering against a detailed marketing and sales strategy. The successful candidate will have experience of working at a senior management level with the ability to forge long term relationships with internal and external stakeholders. They will demonstrate a strong commercial acumen with a track record of delivering a long-term commercial strategy in a comparable environment.
The competitive benefits package includes 30 days annual leave + 6 closure days + bank holidays and the USS pension scheme.
For a confidential discussion and/or the full job description, please contact Hayley Mintern Hayley.firstname.lastname@example.org at The Management Recruitment Group.
Closing date for applications is Sunday 8th April 2018
University of the Arts London is a higher education institution specialising in art, design, fashion and media. They are a collegiate university comprising six constituent colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts.
The university is Europe's largest provider of education in art, design, fashion, communication and the performing arts. It brings together 19,000 students from over 100 different countries, including 2,250 further education students, 14,000 undergraduates and 2,700 postgraduate and research students.
Reporting to the Residential Operations Manager, you will lead the facilities management across the residential buildings delivering an impeccable and sincere service to create a first class student experience. You will be responsible for creating and delivering an effective service that will exceed expectation and imbed continual change and innovation. You will ensure all properties provide safe, secure and affordable accommodation.
The successful candidate will possess significant experience of facilities management in a similar, consumer led, environment (residential, hospitality, hotels etc.) and on a comparable scale. You will have extensive experience of leading teams, with a proven track record of implementing and delivering policies and procedures to improve facilities services. You will possess demonstrable experience in providing a ‘best in class’ service with a proven track record in motivating and mentoring diverse teams. This post will suit individuals who enjoy autonomy with the freedom to provide innovative and cutting edge solutions to create a culture of service excellence.
For a confidential discussion and/or full job details please contact Charlotte MacGregor (email@example.com ) or Michael Hewlett (firstname.lastname@example.org ) of The Management Recruitment Group on 0208 892 0115.
Details of the benefits of working at UAL can be found at http://www.arts.ac.uk/about-ual/work-at-ual/ual-staff-benefits/
Closing date for applications: Sunday 8th April 2018
Robert West are seeking to appoint a Director - Transport Planning to lead an established and successful team based in their London Bridge Head Office.
This is an exciting time in the evolution of the business and a rare opportunity to join The Senior Management Team of a leading consultancy, operating at the highest level and helping to shape the future of the organisation.
As the lead Director for the Transport Planning division you will initiate and be active in a broad network of client relationships, across a variety of projects and sectors. You will continuously seek to secure new work and ideally will be comfortable cross-selling other divisions of the business. You will be the day to day contact for clients and will be expected to develop and manage those relationships for Robert West.
The Director of Transport Planning will be fully responsible for the financial management of the Transport Planning Division including preparing fee proposals and tenders, alongside the commercial and technical management of projects, ensuring they are managed effectively within budgetary constraints.
The successful candidate will be a confident technical lead contributing to the technical development of the transport planning function across the company and an Inspiring leader across the business lines with a particular focus on the Transport Planning team.
For a confidential discussion and/or the full briefing pack, please contact our advisors Sian Gardiner (email@example.com) or Matthew Evans (firstname.lastname@example.org) at The Management Recruitment Group.
The Management Recruitment Group has been exclusively retained for this campaign.
All direct and third-party applications will be forwarded to them.
Closing date for applications is Sunday 25th March.